How to reschedule or cancel calendar bookings
Calendar
Life with little ones is unpredictable, for you and for the families you support. Here is how to move or cancel a booking.
You will need an event and an existing booking.
Open your bookings
- In the menu bar, click CRM, then Calendar.
- Click the Bookings tab.
Reschedule a booking
From your side:
- Find the booking, click the three dots and choose Reschedule booking.
- Pick the new date and time and click Apply.
- Click Reschedule booking.
You and the parent both receive an email with the new details.
From the parent's side: their confirmation email has a button at the bottom to reschedule.
Reminders update to the new time automatically, even if a reminder already went out for the original time.
Cancel a booking
From your side:
- Find the booking, click the three dots and choose Cancel booking.
- Click Confirm.
You and the parent both receive an email about the cancellation.
From the parent's side: their confirmation email has a button at the bottom to cancel.
A canceled booking cannot be rescheduled. The Reschedule option disappears for canceled bookings.
To tidy your list, click the three dots next to a canceled or past booking and choose Delete.
Connected to Google Calendar? Rescheduled and canceled bookings update there automatically.
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