How to send customers a link to update their credit cards
Payments
A parent on a payment plan has a new card? Here is how to send them a link to update it.
You will need at least one sale.
Stripe payments
- Go to Sales, then Transactions.
- Type the parent's email and click Filter, then click their email address.
- Scroll to Subscriptions, click the three dots and choose Change credit card details.
- Copy the link from your browser's address bar and send it to the parent.
PayPal payments
PayPal customers cannot change the payment method of a running subscription. They cancel the current plan and start a new one with their new details.
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